Horrible place - Customer Service Representative I Alight Solutions Employee Review

1.0
Oct 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Wages somewhat above the norm, ok benefits,

Cons

Workers are pitted against each other, there is no teamwork. To get any sort of promotion, you're encouraged to step on others. The clients are all that matter, the employee is just a number. There is an insanely high turnover rate and the management can get vengeful and vindictive.

Explore other reviews about Alight Solutions

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
avatar
Alight Solutions Response
4mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

See reviews by: Helpful|Rating|Date|All