There are moments of Great Highs and Extreme Lows. - Customer Service Representative AT&T Aegis Employee Review

3.0
Feb 19, 2011
Recommend
CEO approval
Business Outlook

Pros

They are a tight group of local employees that are hard workers for the most part. Work is fairly distributed and team leads are generally willing to help.

Cons

As a company they have a real poor manner of terminating employees and do not pay attention to all qualities of an agent when one area may have been lacking. A lot of employees feel threatened and even harassed for not working over-time.

Explore other reviews about Aegis

5.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caring team, amazing clients. I enjoyed my time at Aegis and only left because I moved out of state for family reasons.

Cons

The scheduling could be more flexible .

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