Basic salary was low (back in 2019), but high amount of incentive - Customer Service Executive Aegis Employee Review

4.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good OT pay, can earn a lot from OT and incentives for attendance, KPI, quality despite low salary Has a cafe or recreation area with food, which is nice Team leads were helpful

Cons

Workload , high call volume, escalation team may not doing their work, but stress still manageable

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5.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caring team, amazing clients. I enjoyed my time at Aegis and only left because I moved out of state for family reasons.

Cons

The scheduling could be more flexible .

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