4.0
Oct 5, 2023
Former employee, less than 1 year
Klang
Recommend
CEO approval
Business Outlook
Pros
Good OT pay, can earn a lot from OT and incentives for attendance, KPI, quality despite low salary Has a cafe or recreation area with food, which is nice Team leads were helpful
Cons
Workload , high call volume, escalation team may not doing their work, but stress still manageable