Fun college job - Customer Service Representative Aegis Employee Review

3.0
Dec 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Most co-workers were relaxed and fun to be around. Third shift is actually the most fun shift to work because everyone can do their job in a relaxed environment which in turn made for quicker phone calls and happier customers.

Cons

Some of the appointed supervisors were not qualified. It would be more efficient if the company would promote within the department to reduce the time needed to train new supervisors who were not familiar with the tasks at hand. Also, it would boost the morale of employees to be able to ask for help from a supervisor who they trust and know is competent.

Explore other reviews about Aegis

5.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Caring team, amazing clients. I enjoyed my time at Aegis and only left because I moved out of state for family reasons.

Cons

The scheduling could be more flexible .

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