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Academy Sports + Outdoors

Engaged Employer

Good Job with Proper Support - Personal Shopper Academy Sports + Outdoors Employee Review

4.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Personal Shopper's mainly focus on fulfilling online orders. It allows investigative people who enjoy looking places outside of the box. Time goes by quickly and with enough common sense the work is manageable.

Cons

Often times, items can't be found and you need support of others and management. I've had a mix of managers who are happily willing to help and others who would rather do anything else. I also had to push off my lunch break as the only one on the job because an assistant manager was unwilling to take over online orders. Luckily the store manager saved me after an hour because he realized what was happening. The last con would be time limits. You have 50 minutes to find each order after it comes in, even if you have multiple orders. Back to school season is challenging and can be a high stress environment. I enjoyed it, but many people would not.

Explore other reviews about Academy Sports + Outdoors

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome team and coworkers, nice pay, store discount 😁

Cons

4am starting I don't have a car that's all I can think of really... I like the work

1.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers there were wonderful to talk to

Cons

Had to quit due to team leads aggressive attitude towards me. Also favoritism issues. I can tell they didn't like me since day 1. Today they came to me rudely about mistakes I made instead of doing it professionally. I haven't been there for long and I was still learning. I made a lot of improvements which I was really happy about, but was still learning. As much as I liked working there, the team lead was very rude/unprofessional towards me and it was so bad to the point I had to leave. The same team lead followed me outside and said "good" that I was leaving (in front of customers too). I was improving a lot in the position, I want to hear constructive criticism, but not like this. I was hoping to grow with the store and the company but unfortunately its not meant to be. This could've been 100% been prevented if only they would came to me professionally about this and I would be more than happy to fix any mistakes and do better in the future. But if this is how they treat their coworkers I do not wish to be a part of that toxic culture and headspace. Do better.

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