Toxic, not the company I joined. - Manager AMS Employee Review

1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, Flexible Working is the only thing this company has going for it

Cons

This company has absolutely gone to the dogs and not the AMS I joined 12 years ago. They launched a new "strategy" in January and it is literally ALL they bang on about whilst using a god awful formula one race car analogy that they keep ramming down everyones throats. What used to be emotive 45 minute all hands calls have been changed to 90 minute"quarterly accelerator updates" (again with the race car) where you have to sit listening to exco who have the combined charm of an AI Chat bot selling used cars, ramble on about figures and in a round about way, telling us we are on our way to the scrap heap. They used the most recent one that was strategically timed to take place after the annual company survey to announce that they are not paying out full bonuses, are not performing as they anticipated, and are reverting back to an old management model for RPO under the guise that it is a new thing. They keep trying to pass off continuous change that is due to failed attempts to grow the business as "Transformation" whilst vomiting race tracks and formula one puns at you. Everything is being outsourced to India and the Phillipines meaning that people are being made redundant in their droves, however we continually see money being ploughed into stupid, over produced internal corporate videos and podcasts because the CEO and exco seem obsessed with wanting people to like them and know who they are. Communication and engagement has gone to the absolute dogs, ERGs get absolutely no promotion or central support, activities and fun events are non existent. Many of the awards have been scrapped and the only form of recognition is an e-card platform where the maximum amount a manager can give in a 12 month period is equivalent to a £30 tesco voucher. Money is being ploughed into hiring a fleet of managers and senior managers in non revenue generating and non compliance related teams to manage this supposed "Transformation" whilst people who's roles are dedicated to generating revenue are being shipped to India. There is also MASSIVE pay disparity between new and long standing employees whereby new managers are coming in and in some cases getting paid significantly more than people who have worked here for years on the basis that the market rates have increased and the salary bandings have expanded. There are also more junior career levels getting paid below the minimum salary band that the company now offers new employees Earlier this year on a people manager call we were told brazenly as that Exco were fully aware of the disparity but that the only means they had to uplift people was ASR which didn't even scratch the surface Given my length of service, I'm essentially just keeping calm and carrying on until I get that inevitable phone call to tell me my time is up and I'm being paid to go on my merry way.

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AMS Response
10mo
Thank you for taking the time to share your perspective. We’re sorry to hear that this has been your recent experience in AMS. Your comments around communication, recognition, engagement, and transparency are not taken lightly, and they reinforce the importance of continuing to listen, adapt, and improve. Our strategic decisions are aimed at building a more sustainable and resilient future for our business and our people. That said, we understand that times of change can be difficult, especially for those who have been with AMS for many years. We are very grateful to those who have invested so much in the company. Your experience and voice matter, and if you're open to continuing the conversation in confidence, we’d welcome the opportunity to hear more. You can reach me at stephanie.gillingham@weareams.com

Explore other reviews about AMS

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

AMS has great culture, they care about the people who work at the company.

Cons

Client relationships can be difficult

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AMS Response
3mo
Thank you for sharing your experience. It’s great to hear our culture and the care we show for our people have made a positive impact. That sense of support and connection across teams is something we work hard to nurture every day. We also recognize that client relationships can be complex at times. Supporting our teams to navigate those environments with confidence and collaboration remains an important focus for us. We appreciate your feedback and your contribution to AMS.
1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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