Changes in culture are heartbreaking - Sourcing Specialist AMS Employee Review

1.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company culture used to be great, colleagues are supportive

Cons

Culture has changed massively over the last couple of years, everything is about numbers, efficiency and I don't think anyone feels safe. Forever making people redundant, way too many colleagues were hired during the pandemic and now people are being laid off left right and centre. Would not advise anyone from the Uk to work here as everything is being moved to Manila or India, claim to care about their employees but this couldn’t be further from the truth. It's a real shame how much everything has changed. I used to love the company and my job, now it feels like everyone is just waiting for the next person to be laid off.

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AMS Response
11mo
Many thanks for taking the time to leave your detailed feedback. We strive to make sure that our culture remains a reason for people to choose to stay at AMS. In the last 5 years during and since the pandemic we have made some difficult strategic business decisions but aimed to ensure the impact to employee experience during those transforming times has been at the heart of how we operate. Please do feel free to reach out directly to share more on how this could have been improved for you. Stephanie.Gillingham@weareams.com

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5.0
Dec 3, 2025
Recommend
CEO approval
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Pros

No micromanagement Great work life balance

Cons

Bonus can be hard to obtain

1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

6
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AMS Response
2d
Thank you for taking the time to share your honest and thorough feedback. We appreciate your recognition of the flexibility and remote working environment at AMS, and we’re encouraged to hear you continue to see strong talent and potential within the organisation. We’re sorry to hear that your recent experience has not reflected the collaborative and supportive culture we strive to create. We recognise that periods of transformation and evolving ways of working can create pressure for teams, particularly when priorities shift quickly or workloads feel challenging. Creating an environment where colleagues feel supported, listened to, and able to contribute openly is extremely important to us, and we take feedback relating to culture, wellbeing, and leadership seriously. We would encourage you to continue raising your concerns through the appropriate internal channels so they can be heard and constructively addressed. Thank you again for sharing your perspective.
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