Culture needs some work - Senior Recruiter AMS Employee Review

2.0
Nov 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangements can be arranged if needed and leadership team have empathy towards people with caring responsibilities. Awesome client base, best RPO to work with if this is important to you. Benefits are OK, salaries seem good overall.

Cons

The clients do not see AMS as a ‘Recruitment partner’ but more an in-house agency. This is mainly due to the people who are promoted and hired into SLT on each account having very little deep Recruitment knowledge, organisational design expertise or understanding of the strategic competitive advantage HR and recruitment can provide. Fill the roles with any people at breakneck speed with no concern for quality or individual service levels. This ‘Say yes to all requests and think about delivery later’ mentality proves problematic for AMS time and again, and mistakes are not learnt from. Employees have skills and talent which is not utilised, accounts are run like factories, where you must follow the (nonsensical) rules and not question anything. SLAs (some of which are not fit for purpose), are the only thing that matters.

Explore other reviews about AMS

5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

No micromanagement Great work life balance

Cons

Bonus can be hard to obtain

1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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