Pros
Flexible work arrangements can be arranged if needed and leadership team have empathy towards people with caring responsibilities. Awesome client base, best RPO to work with if this is important to you. Benefits are OK, salaries seem good overall.
Cons
The clients do not see AMS as a ‘Recruitment partner’ but more an in-house agency. This is mainly due to the people who are promoted and hired into SLT on each account having very little deep Recruitment knowledge, organisational design expertise or understanding of the strategic competitive advantage HR and recruitment can provide. Fill the roles with any people at breakneck speed with no concern for quality or individual service levels. This ‘Say yes to all requests and think about delivery later’ mentality proves problematic for AMS time and again, and mistakes are not learnt from. Employees have skills and talent which is not utilised, accounts are run like factories, where you must follow the (nonsensical) rules and not question anything. SLAs (some of which are not fit for purpose), are the only thing that matters.