Wouldn't treat my worst enemy the way they treat their staff... - Recruiter AMS Employee Review

1.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Good amount of Annual Leave on offer, 26 days standard plus public holidays and the chance to buy or sell for extra. Nice offices, well maintained Benefits are good, including healthcare, dental, pension, death in service etc An inspiring CEO Great training courses

Cons

Terrible management and total a master slave culture. No payrises, no bonus ever paid and yet they expect you to work harder and harder each year without any reward, except the favorites (who aren't the best performers but the best conformers). Most of the middle and senior management team have no people skills and are intolerant to staff that don't see and think exactly the way they do. Complete face fit culture and if your face doesn't fit staff will be managed out VERY obviously. Very bullying management style, playground name calling, managers who have discussion about who they like and don't in the kitchen or on cigarette breaks rather than in meeting rooms. For a company with a fantastic female CEO and advocate for working mothers, pregnant women and returning to work mothers are treated hideously with very little flexibility offered. Unfair annual review process, no focus on the individual. Grading system, but not based on your actual performance or work contributed, its based on their like or dislike of you. Staff retention is atrocious and it's all down to management most of the time and the bullying culture. Am aware of 36 people from this office who have resigned in the last 6 - 9 months.

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AMS Response
11y
Thanks for the detail you shared and very keen to hear more so we can improve, as you clearly did not have a good experience. Would you be willing to talk about this further? Please contact me at lisa.forrest@alexmann.com

Explore other reviews about AMS

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

AMS has great culture, they care about the people who work at the company.

Cons

Client relationships can be difficult

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AMS Response
3mo
Thank you for sharing your experience. It’s great to hear our culture and the care we show for our people have made a positive impact. That sense of support and connection across teams is something we work hard to nurture every day. We also recognize that client relationships can be complex at times. Supporting our teams to navigate those environments with confidence and collaboration remains an important focus for us. We appreciate your feedback and your contribution to AMS.
1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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