Ok, good stepping stone for another role! - Recruiter AMS Employee Review

2.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Ok Salary Peers supportive (In my role) Varied Flexible-working (Contract dependant)

Cons

Managers are so concerned with Figures/ Profits/ Spreadsheets that an employee could be dying infront of them and they'd ask for a report about it. Only way to progress is to sell your soul to the company, they are flexible (working from home, remote) But, unless you are working at 7am until 11pm and proving you are, progression is limited. I had three senior managers in my time - One was ok, the other two could not have cared less and only directly liaised with my line Manager, even when onsite, said nothing yo myself and peers. Being a new-starter is daunting, not alot of support if you are onsite at a client, have to heavily rely on peers as line manager "too busy" to train. Tedious work, doing the same reports over and over for different departments, waste half of your time that could be used for recruitment, filling in reports. Need to utilise time better, Managers especially. Having a confrence call for a long period of the working day regardign soemthing that could be covered via email. I udnerstand we want all colleagues to understand other departments and contracts we are wroking on, but taking up all colleagues time for updates is a real waste of time & resources. If the client already (Majority has) has a connection with the previous Line manager/ Colleague who is still in the business, there is no real hand-over and the Hiring Manager will go to them direct and over you, making you feel abit redundant. "I'm very busy" Is tossed around alot when you need help. Overall - Line managers are over stretched on alot of contracts (had multiple contract dealings in the financial side) - Thus putting the pressures on Recruiters, thus basically making your working life incredibly difficuly - You bairly have time to leave your desk - I worked on three accounts - 95% of all colleagues worked before there start-time, through there lunch (ate at desk) and worked past finishing time and at the weekends (Not contracted) - The fear factor is you have to much work on and this phrase is used to counter it "Well X has more and is doing ok" Thus going back to the Sell your soul to succeed line. All in all, if you died in the office, they'd cart you out, and have an advert posted for your replacement! Also - CEO is basically non-existent, not overally sure why the marking is so high, Distances away from the business and send a generic email out every other month - Poor CEO Management IMO.

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AMS Response
7y
Thank you for taking the time to share your feedback here. I would be like to have a conversation with you so I can understand in more detail some of the examples you have raised about management and workload so that we can make the changes we need to for the future. Please do get in touch if you would like to have a discussion in confidence. ruth.smyth@alexmann.com (HR Director)

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1.0
Apr 27, 2026
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CEO approval
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Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

6
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AMS Response
6d
Thank you for taking the time to share your honest and thorough feedback. We appreciate your recognition of the flexibility and remote working environment at AMS, and we’re encouraged to hear you continue to see strong talent and potential within the organisation. We’re sorry to hear that your recent experience has not reflected the collaborative and supportive culture we strive to create. We recognise that periods of transformation and evolving ways of working can create pressure for teams, particularly when priorities shift quickly or workloads feel challenging. Creating an environment where colleagues feel supported, listened to, and able to contribute openly is extremely important to us, and we take feedback relating to culture, wellbeing, and leadership seriously. We would encourage you to continue raising your concerns through the appropriate internal channels so they can be heard and constructively addressed. Thank you again for sharing your perspective.
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