Poor Talent Management - PRS AMS Employee Review

1.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

A good introduction to RPO. Opportunities are good in the sourcing centres, to experience different accounts and to feel a sense of belonging to AMS.

Cons

Very difficult to progress your career if you are on client site, unless you are able to travel on a regular basis. AMS tend to manage staff on a reactive, day to day basis. In my experience there has been no evidence of proactive succession planning, supported with solid development plans. They hire in the moment, often cherry picking staff. They do not always advertise the opportunities or give a transparent message to the local team. The AMS mandatory internal promotion assessment process is not always followed - some staff skip this, getting an easier step up the AMS career ladder. Staff development and growth is claimed to be a big focus, but in reality this goes to the bottom of the mangers priority. It results in this being a task, urgently needing to be ticked off, and a rush to get reviews completed each year. This rush often impacts the setting and the structure of the meeting. Doesn't make you feel particularly inspired or valued as an employee. A very frustrating place to be, especially if you give the commitment and work very hard.

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AMS Response
8y
Thank you for your feedback. We are very committed to talent development and assignment based mobility. We will boost our Internals First strategy in January with the creation of a dedicated Talent Mobility team within HR. I encourage you to connect directly with this team in the new year so we can discuss your aspirations and support your career development. Sandy Lucas, Chief People Officer.

Explore other reviews about AMS

5.0
Dec 3, 2025
Recommend
CEO approval
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Pros

No micromanagement Great work life balance

Cons

Bonus can be hard to obtain

1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

6
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AMS Response
4d
Thank you for taking the time to share your honest and thorough feedback. We appreciate your recognition of the flexibility and remote working environment at AMS, and we’re encouraged to hear you continue to see strong talent and potential within the organisation. We’re sorry to hear that your recent experience has not reflected the collaborative and supportive culture we strive to create. We recognise that periods of transformation and evolving ways of working can create pressure for teams, particularly when priorities shift quickly or workloads feel challenging. Creating an environment where colleagues feel supported, listened to, and able to contribute openly is extremely important to us, and we take feedback relating to culture, wellbeing, and leadership seriously. We would encourage you to continue raising your concerns through the appropriate internal channels so they can be heard and constructively addressed. Thank you again for sharing your perspective.
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