If you are part of the "clique" you're ok! - Resource Specialist AMS Employee Review

1.0
Jan 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Err... Work Life Balance, Dress down code

Cons

1. Poor Management - mid-layer manager is poor (Team Leaders,some CSM's and PCSM's) - If you are part of clique then you are safe - if not, good luck, it's an uphill battle from there. 2. Don't expect any promotion anytime soon - You will probably be told that there are 15-20 people in front of you for it to be signed off. 3. Salary is awful - can expect a payrise- but may be £500, not the £1k/2k that you probably been promised by your manager. Nothing else! 4. Bonus - Irrelevant how well your account does - no rewards for those who do well. 5. Appraisals - Poor way of reflecting people's performances for the year. Having to compare their grading against someone else in the Centre is awful! 6.Childish environment - think says it all really. 7. Managers didn't get there by credit or because they are good people managers - they just best friends with their boss. 8. IT - poor technologies for an "innovative" company. 9. Internal Mobility - suppose to help you move internally, but put you forward for roles that they know you're under qualified for just to show they are doing something about it and that they are hitting their targets.

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AMS Response
9y
Hi, I'm obviously very disappointed to hear your feedback, especially as we have really focused on employee engagement in the last year and seen very good overall engagement scores recently. I'd be keen to explore your feedback further anonymously if you are willing, in particular because some of the feedback relates to some areas that have changed over a year ago such as the appraisal process (we no longer run calibration and people are assessed against their own merit and not assessed against others anymore). Please get in touch directly with me at jeff.owen@alexmann.com if you want to share further

Explore other reviews about AMS

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

AMS has great culture, they care about the people who work at the company.

Cons

Client relationships can be difficult

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AMS Response
3mo
Thank you for sharing your experience. It’s great to hear our culture and the care we show for our people have made a positive impact. That sense of support and connection across teams is something we work hard to nurture every day. We also recognize that client relationships can be complex at times. Supporting our teams to navigate those environments with confidence and collaboration remains an important focus for us. We appreciate your feedback and your contribution to AMS.
1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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