Door to Door Sales Rep - Sales Associate ADT Employee Review

2.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

You used to make 30% commission on jobs option to sell two business door-to-door residential uncapped Commission.

Cons

Product line changed to a more Self Setup Ring simply safely system and commissions are lower with new system. Your work weeks and hours are 12 hours 5 days a week. Management driven on numbers will hold you to longer hours if you’re not meeting the quota of 17 sales a month. Managers will want you to work on your days off if you’re not on track. Majority of leads are now self generated the leads from the call center have slowed down because the focusing on closing more jobs via phone then from the door-to-door representative.

Explore other reviews about ADT

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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