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      ADT

      Engaged Employer

      ADT reviews

      Attendance Policy - Customer Service Representative ADT Employee Review

      2.0
      Oct 1, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote working. Able to purchase additional PTO. Benefits

      Cons

      You can be sick. DOESNT accept doctors note. You can't even go to the bathroom. Attendance policy is ridiculous, you can't be sick, if you are sick or have an emergency..you get written up, then a a final write up, You get fired. It's awful.

      Explore other reviews about ADT

      5.0
      Feb 6, 2026
      Overnight associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and love my managers

      Cons

      Nothing the work is easy and great

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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