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      ADT

      Engaged Employer

      ADT reviews

      Worst company - Ouside Sales Representative ADT Employee Review

      1.0
      Sep 7, 2024
      Ouside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training bonus Flexible schedule Great work life balance

      Cons

      Poor Management Bad communication with company between techs/operations and sales You only make 15% after install (pre tax) if job is under $2k and 30% if it’s over. After training your fed to the sharks A lot of bad leads Most Appointments created by the call center are fake or cancellations Residential only gets paid after install Takes 2-3 weeks for installation so sometimes you won’t get a check Techs will refuse/not finish jobs

      Explore other reviews about ADT

      5.0
      Feb 6, 2026
      Overnight associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and love my managers

      Cons

      Nothing the work is easy and great

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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