Bring your own book of business - Custom Home Sales Representative ADT Employee Review

2.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

If you can sell multiple new accounts every month to your own book of business, you'll do well . Make your own schedule. Clean office

Cons

Horrible training. No base pay. A LOT of busy work. Your opportunities are pretty much solely dependent on the housing market

Explore other reviews about ADT

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

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ADT Response
1d
We appreciate you taking the time to share your experience as a Sales Training Manager in Indianapolis, Indiana. It’s great to hear you’ve found value in the benefits, flexibility, and overall culture, as well as the collaboration across teams. We’re proud to foster an environment where people feel supported and empowered to grow. Thank you for the impact you’re making to help shape the future at ADT.
5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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