1.0
Jul 24, 2013
Current employee, more than 5 years
Jacksonville, FL
Recommend
CEO approval
Business Outlook
Pros
benefits, overtime, steady job, people you work with are nice
Cons
There is to much favoritism in the company. Promotions are given to people based on a popularity contest or because they want them out of the center. Company is not customer obsessed. Managers do not want to leave their desks to help with questions or talk to sales reps who are upset with the treatment they are receiving from agents on the floor. Little training and with a new system being used this is needed more than ever.