Outside Sales Rep-Residential - Anonymous employee ADT Employee Review

2.0
Feb 26, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has pretty good benefits...

Cons

Training is not really helpful then you are expected to start selling after your first week even though you have no idea how to sell the product. There is no base pay so while you are in training the money they pay isn’t enough to live...which is why most people quit within the first month. I’m currently looking for a new career because my bills don’t care that I was not properly trained. Oh and the mileage pay is a lot less than the amount of gas that you have to use.

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ADT Response
7y
Thank you for taking the time to leave your review. The happiness of our employees is always top-of-mind and we regret to hear your experience is not meeting your initial expectations. We encourage you to speak with your manager or to your HR manager or reach out to us at alwaysthere@adt.com

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5.0
Jan 5, 2026
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CEO approval
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Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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