If you are succesful with this company you have to really work hard and put a lot of miles on your car. - Sales Representative ADT Employee Review

3.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

You do have a decent opportunity to make $80k within the first year. The company does provide you with about 1 appointment. The rest is all on you. If you are super self motivated and willing to grind out a bunch ot on average $300 rips per sale you can make a living. It's a great job for an entry level sales person. A good stepping stone to get some sales experience.

Cons

This job has a very high turnover rate. There is nothing easy about it. The turnover rate is so high that you are constantly taking the same trainings over and over again. That's if you even make it that long. When I left the company the culture of micro management was getting pretty bad even if you already had a succesful routine. Top producers chained to a desk when they could have been running appointments and making sales.

Explore other reviews about ADT

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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