Layoffs Just Beginning - IT Network Engineer ADT Employee Review

1.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

During my time of employment, I liked my job and I really don't have any seriously bad things to say. However, it always concerned me that the company would gain 1 million new customers a year AND lose 1 million current customers a year. Not sure how long company will last at that rate of customer dissatisfaction

Cons

Layoffs are beginning now that the company has merged with ProtectionOne. I was in the first round of layoffs with absolutely no indication this would happen and AFTER I was told there would be no layoffs (I know, typical lie from a company after a merger). Left with nothing and was laid off over the telephone. Was told I would get a small severance of which I have yet to see anything. I have contacted company over and over and they will not return calls. They basically screwed over 200 people big-time and have left many of us financially in serious trouble. I know layoffs happen -- it's happened to me before in my industry -- but I've never had a company conduct layoffs in such a shoddy fashion and offering zero support after. Not cool.

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ADT Response
9y
We are very sorry to hear of your negative experience. If you would be interested in providing us more information related to your concern, please email recruiting@ADT.com with your name/location and a description of your concern. We would like to try and be of further assistance.

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Cons

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Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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