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      ADT

      Engaged Employer

      ADT reviews

      Poor Compensation Plan - Small Business Sales Representative ADT Employee Review

      2.0
      Dec 28, 2011
      Small business sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in Security Business with "Brand Name Recognition". Support from local office staff. Company provides marketing support and customer service.

      Cons

      Cannot survive on current compensation plan. Car allowance does not even pay for the gas you use. They pay you half your commission when you write the sale and half when the system is installed. It can take weeks to get a new system installed. If the customer changes their mind before the installation is complete the sales person is "charged back". You are expected to make 60 outbound phone cold calls each day which are monitored by your manager. High turnover. I worked over one year and outlasted everyone in my office including my manager.

      Explore other reviews about ADT

      5.0
      Jun 12, 2026
      Sales training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      4.0
      Jun 15, 2026
      Solutions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

      Cons

      Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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