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      ADT

      Engaged Employer

      ADT reviews

      It could have been so much better - Small Business Sales Representative ADT Employee Review

      2.0
      Dec 26, 2011
      Small business sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your own schedule Benefits after 30 days

      Cons

      It is very unfortunate that this didn't work out. I was very hopeful and can honestly say i gave it a good shot. The problem is that the "system" is drowning in old marketing and management styles. Training and support is just not there. All ADT wants is the reoccurring revenue from your circle of influence. Once they have that you are just another one of the 80% that will leave once you see what is behind the smoke and mirrors.. TIP.. DO NOT leave until you get all $ due you. Once you are off their books you will never get paid what they owe you without going through a lot of steps.

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      5.0
      Jun 12, 2026
      Sales training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture Great Benefits Package Multiple work locations including Work From Home

      Cons

      Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

      4.0
      Jun 15, 2026
      Solutions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

      Cons

      Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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