Just... - ADT-Sales Representative ADT Employee Review

1.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Pros... um... they have paid training! Theres not much I can think of, the employees are super sweet, you'll have no shortage of friends, and its a decent entry level place... robots will love it

Cons

Everything... All the stress, and the shrinking salary, the fact that they punish the bottom 20% of sellers and do everything they can to screw over anyone with seniority, after their changes I went from making 1800 monthly commissions to about 800$ monthly commissions, a company I was with for 3 years! the learning curve is so high and training doesn't cover even a 3rd of what you need to know, most of it you'll learn from more experienced reps who are quickly being thrown out in favor of people who are not used to the large commissions we used to get, people who had been there longer than me! Over 10 sometimes 15 years! I would not suggest trying to stay long term, its a great way to get started but do not try to depend on it long term! Also expect your schedule to change every 2 to 3 months, got school? they don't care...

Explore other reviews about ADT

5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product and Name. Comp plan is good. Office is nice. Upper management that reports to same office is an incredible perk.

Cons

penny pinching as a company. quality of leads are down. quantity of leads are down.

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

See reviews by: Helpful|Rating|Date|All