Everything is a lie. - Senior Travel Agent AAA Club Alliance Employee Review

1.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Same level coworkers were great people. You can commiserate together.

Cons

Everything the tell you is a lie. They pretend to be a big company...but really they are a smaller club/franchise. The head office is like a high school clique. This is the place to work if you want your boss to be a mean girl who doesn't have a clue how to do your job. They used covid as an excuse to let go all the experienced employees, replacing them with anyone who could use an internet browser for a sadly low wage. They will let you meet a goal your 1st term, but after that they will constantly change the goals so that you can never hit another one. Management tried to force me to break serious laws at least three times. Laws they train you to never break. If you refuse to break them, they won't fire you right away. They will make your work life miserable until they push you out or make up a lie to fire you. The company is supposed to be a 'not for profit membership oriented company'. Nope, basically a tow truck company that is outdated and just trying to sell junk to it's members. So if you like selling seniors stuff of little to no value ,that they don't need, this is the company for you. The worest part is the clause that says "and other duties". They will hire you for a professional position and the next thing you know you are cleaning the bathrooms and parking lot. They abuse that clause! And yes the time off looks wonderful on paper, but you will never get to actually use it. Even if your state has laws stating they have to let you use it. I can't imagine this company has much of a future. Ps. The corporate responses to these reviews are just some copy and paste junk.

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AAA Club Alliance Response
2y
We are sorry to hear your view of our organization. Change is constant in our business, and we value our Team Members and their insight. If you would like to share any further information about your experiences with us, please email us at ACAReviews@aaamidatlantic.com.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
1mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
4.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

if you build relationships internal you have a great chance in advancing in your career. The career paths are unlimited. you can start out on the phones making 12.00 hr and end up as a manager in data analytics making 102k annually

Cons

Its convenient but they will lowball you when negotiating pay if your an internal employee considering they already have insight on exactly what your getting paid now so they will consider you receiving a good pay jump from your last position instead of what the market if for the current position your are being promoted to. For example if your new position rand is 60k-90k the will start you off at 60k, knowing that you where making 42k. They will not negotiate, its a take it or leave it.

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AAA Club Alliance Response
1mo
Thank you for taking the time to share such thoughtful feedback. We’re proud of the strong internal mobility opportunities we offer and appreciate your recognition of how building relationships and developing skills can lead to long-term career growth across the organization. We are committed to transparency and fairness in our compensation practices, which is why all positions include posted salary ranges to ensure consistency, whether roles are filled internally or externally. We appreciate your perspective and will continue to use feedback like this as we refine how we support career advancement and rewards for our Associates.
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