Travel Agent...Commission Where are You? - Travel Agent AAA Club Alliance Employee Review

3.0
Oct 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Great place to work for 9-5 Monday through Friday and some Saturdays. Benefits at any job are a plus and I must say they do take care of you in the benefits department. PTO is a definite plus and most managers are very flexible with your time off requests and schedules. Company puts the member first which is great for retaining old business. Hourly rate is a plus but after taxes and benefits it hurts a little.

Cons

Commission bonus set up makes it beyond difficult to earn bonuses beyond your hourly. It seems designed to earn the company more money and give you less. Goals are spread throughout every job title but some of the goals and items you are required to have to sell have little to no relevance to your job position. Member satisfaction is crucial and influential over your standing in the eyes of the company; if the member is not happy with your interaction or any interaction, even if you were not directly involved (if your name is on that survey), that interaction and survey will hurt your overall goal score. Company says they would like new business from a younger generation, however, they are not making a valid effort to allow employees to use social networking to promote events or special promotions.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
1mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
4.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

if you build relationships internal you have a great chance in advancing in your career. The career paths are unlimited. you can start out on the phones making 12.00 hr and end up as a manager in data analytics making 102k annually

Cons

Its convenient but they will lowball you when negotiating pay if your an internal employee considering they already have insight on exactly what your getting paid now so they will consider you receiving a good pay jump from your last position instead of what the market if for the current position your are being promoted to. For example if your new position rand is 60k-90k the will start you off at 60k, knowing that you where making 42k. They will not negotiate, its a take it or leave it.

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AAA Club Alliance Response
1mo
Thank you for taking the time to share such thoughtful feedback. We’re proud of the strong internal mobility opportunities we offer and appreciate your recognition of how building relationships and developing skills can lead to long-term career growth across the organization. We are committed to transparency and fairness in our compensation practices, which is why all positions include posted salary ranges to ensure consistency, whether roles are filled internally or externally. We appreciate your perspective and will continue to use feedback like this as we refine how we support career advancement and rewards for our Associates.
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