Job went from one of the best, to one of the worst in less than six months. - Light Service Driver AAA Club Alliance Employee Review

1.0
Sep 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Any and all pros (4 day workweek, freedom to move about anywhere within the service area, excellent benefits, fair and just fleet manager) the company did have were quickly removed with the arrival of a new manager trying to make his mark.

Cons

Essentially "light duty fleet service driver" went from exactly that...providing light service for stranded motorist to a high pressure sales job. EVERYTHING is about the numbers and your continued employment relies COMPLETELY on your numbers. Those same metrics used to judge you are set up in a manner that you cannot achieve any of them. This makes all but a select few on the edge of being fired daily. Don't sell enough batteries, AAA's absolute main priority, you are in trouble. Take to long to get to a call, even if it's assigned by dispatch and 30 miles away, you are in trouble...and so on. Immediate supervisors have absolutely no business supervising a trip to the bathroom let alone other human beings. Pay is very, very low considering the risks you take say changing a tire on the highway with traffic passing at 80 mph. Turned into quite possibly the worst job ever. The BEST thing though, when you give your two weeks, they will try to fire you on the spot.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
1mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
4.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

if you build relationships internal you have a great chance in advancing in your career. The career paths are unlimited. you can start out on the phones making 12.00 hr and end up as a manager in data analytics making 102k annually

Cons

Its convenient but they will lowball you when negotiating pay if your an internal employee considering they already have insight on exactly what your getting paid now so they will consider you receiving a good pay jump from your last position instead of what the market if for the current position your are being promoted to. For example if your new position rand is 60k-90k the will start you off at 60k, knowing that you where making 42k. They will not negotiate, its a take it or leave it.

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AAA Club Alliance Response
1mo
Thank you for taking the time to share such thoughtful feedback. We’re proud of the strong internal mobility opportunities we offer and appreciate your recognition of how building relationships and developing skills can lead to long-term career growth across the organization. We are committed to transparency and fairness in our compensation practices, which is why all positions include posted salary ranges to ensure consistency, whether roles are filled internally or externally. We appreciate your perspective and will continue to use feedback like this as we refine how we support career advancement and rewards for our Associates.
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