Ecolab reviews

Micromanagement. Pushed to meet unrealistic goals like providing excellent customer service in 135 seconds or less. Mixed messages from supervisors and help line, both providing different answers to the same questions. Continual changes to procedures. Lots of angry callers who have been either been transferred all over the company or been promised resolution but are left hanging. Expected to take on more work and training without added compensation. Getting a Monday, Friday or holiday off is next to impossible. Requests must be made as far as 6 months in advance and even then, you're lucky if you get the requested time off. Must get current supervisor approval to apply for another, even unrelated, position within the company. New paperless policy, meaning nothing hanging in your work area to use as reminder or guide to procedures and no use of personal notes to refer to either (must use online procedure manual and hope to use the right key word to quickly search topic you need help with).

No home/work balance. You are constantly on call with no benefit. Every fourth weekend you cover your own and up to 6 other reps customers. It's mental. No extra pay or time off for doing so. You have to plead with others on the team to cover you for vacations. District managers are always promoted from the field, so they don't care because they used to have to work under the same crap conditions. The staff turnover is horrendous. When your team is short of people you have to "caretake" their accounts, and then get in trouble for not looking after your own!! Corporate accounts department has developed into a class of it's own. The untouchables. The company started a "Your Voice Matters" program. What a joke. They listed a whole bunch of stuff that needed to be addressed in order to improve "engagement". Trouble is, at no point did they ask any of the employees what the real problems were! Millions of dollars have been spent studying all the stuff that the company suggested, and nothing has been achieved! Oh well, it's only the shareholder's money!