ETS reviews

I've been a rater with ETS for almost 20 years. When I started, $15-$18 an hour was a decent wage for a work at home job when there weren't many of them. It's now 2023 and ETS has never once raised our wages a DIME. They've told us that "there's no money for it." It's infuriating to see all these people making over 100k while the people who do the grunt work of actually scoring the exams are making minimum wage with no PTO, no sick days, no bonuses - nothing. In fact... this is fun... WE GOT A PAY DECREASE! No. Make that THREE pay decreases! TOEFL went down from $18 to $15. They got rid of full-paid shifts if they cancelled in less than 24 hours, cutting them down to half pay and then cut THAT down to NO pay during COVID. How's that for you? Oh! and if you cancel too many shifts, you get a warning letter that they'll fire you. But they want you planning your life out 6 weeks in advance and expect you to prioritize their shifts, even if they'll cancel them with no pay. They do not respect their employees in the least. They want us to have Masters degrees and to teach at universities and then treat us worse than Target treats their floor workers.

Limited growth opportunity from career perspective