ETS reviews

2.7

27% would recommend to a friend

(1,392 total reviews)
avatar

Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, good retirement contributions

Cons

They have oh-so bought in to AI hype. They have abandoned their principles of sound validity research and best practices in favor of quick results by over-relying on generative AI, such as ChatGPT. More troubling is that virtually everyone who actually knew a great a deal about AI has left the organization, either voluntarily, or through layoffs. Leadership may claim that ETS is an "ai-enabled" organization, but this does not go much beyond "we use ChatGPT." No one on the leadership teams has any actual expertise in AI, and they often ignore the people who do. Therefore, my perspective is that ETS does not have what it needs in order to fulfill its goals, and I don't see their future as very bright at all. My advice to perspective candidates is look elsewhere.

2.0
Sep 24, 2024

Once great, now in the tubes

Recommend
CEO approval
Business Outlook

Pros

- Wonderful colleagues - Good work-life balance - Significant autonomy

Cons

- Low pay for engineers - Poor job stability (7 layoffs in 4 years, with more to come) - Overbearing bureaucracy leading to slow career advancement - Leadership disrespects staff and does little to keep their highest performers - Terminal case of short-termism from C-suite ETS used to be a wonderful place to work: People were proud to be there and stayed on for decades; The focus on impact over the bottom line, the laudable mission, and other intangible benefits offset the otherwise low pay (for technical employees). But post-pandemic, the company has been fundamentally hollowed out, and little remains of the original organization both culturally and personnel-wise. Pronounced brain drain has left no one on staff with institutional knowledge. No one has new ideas. No one gives two sh*ts about the company or mission. Everyone just bides there time and waits to be laid off. ETS is now just another corporate husk of its former self, with both its culture and its long-term revenue streams in tatters. If you are reading this review mulling over whether to apply, don't. Do yourself a favor and stay far, far away from this dying organization. I am certain will collapse within this decade.

Viewing 148 - 150 of 1,392 Reviews

Glassdoor has 1,769 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.