ETS reviews

2.7

27% would recommend to a friend

(1,392 total reviews)
avatar

Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Nov 16, 2015

Call Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good and helpful Employers, comfortable working environment. Organized staff and training with attention to detail that leads to successful employment.

Cons

There should be more opportunities for a direct hire than just a temporary or a contracting position. This will make the employee more confident in the work force.

4.0
Nov 16, 2015

Full time Corporate employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a genuine focus on fairness to the test-takers and research to provide evidence to support practices that are adopted. As far as the work - it's interesting, collegues are very diverse, and there is some flexibility. This can vary wideley based on who your manager is and what level job you have. As you can imagine, more autonomy and flexibility with higher-level and longer service as you build trust. Benefits are good - vacation time starts at 3 weeks for full time employees, plus 7 days of Paid Time Off - can be used for sick or other obligations (or together with vacation time). Health insurance options are generous. Corporate culture of charitable giving. Overall it's a great place to work. I haven't take advantage of it yet, but you can apply for tuition reimbursement to seek an MBA or advanced degree on the side. . . .

Cons

Can have intense projects, deadlines, and expectations, but in my experience, efforts are rewarded. (Watch out on Glassdoor - many of the critical reviews are posted by part-time readers/scorers who work from home - and that pay has not changed much in years as it's frequently determined by clients and contracts. Unfortunately, if a client can get the scoring done by a competitor who promises lower cost, ETS has to be competitive.)

3.0
Nov 12, 2015

Assessment Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A tradition of very high standards in assessment and research, with a genuine emphasis on fairness to the test-taker. Excellent benefits--exceptional in some areas. Interesting colleagues. Increasing flexibility with telecommuting and working remotely full-time. The company demonstrates a real commitment to diversity and to community service.

Cons

The pay is good, but has become unevenly distributed in recent years, with positions requiring advanced degrees and extensive experience on the same pay grade as others requiring less of both and less expertise. The current national trend towards assessment as a money-making enterprise has finally reached ETS, so it feels less like a non-profit than it used to--more like a for-profit corporation. It has also resulted in more and more contracts being taken on without sufficient proportional increase in staffing in core areas. There's much more administrative bloat now. [Note: CEO is no longer Kurt Landgraf--Walt MacDonald is now CEO.]

Viewing 1210 - 1212 of 1,392 Reviews

Glassdoor has 1,769 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.