Pros
A tradition of very high standards in assessment and research, with a genuine emphasis on fairness to the test-taker. Excellent benefits--exceptional in some areas. Interesting colleagues. Increasing flexibility with telecommuting and working remotely full-time. The company demonstrates a real commitment to diversity and to community service.
Cons
The pay is good, but has become unevenly distributed in recent years, with positions requiring advanced degrees and extensive experience on the same pay grade as others requiring less of both and less expertise. The current national trend towards assessment as a money-making enterprise has finally reached ETS, so it feels less like a non-profit than it used to--more like a for-profit corporation. It has also resulted in more and more contracts being taken on without sufficient proportional increase in staffing in core areas. There's much more administrative bloat now. [Note: CEO is no longer Kurt Landgraf--Walt MacDonald is now CEO.]