ETS reviews

Can be hidebound and bureaucratic. Company's core brands are suffering. Staff is shrinking, which means an ever-increasing workload for those still there. Work from home policies are uneven and at the whim of managers. This causes some resentment for those rarely allowed to take advantage.

- Mismanagement of hiring. I was told from internal staff they hired on 10,000 additionally raters in 2017!! Major overkill and left seasoned employees like myself with ONE 4-hour shift every month or none at all. Absolutely killed morale. - Secretive internal employees that reply like robots and have zero personality (I've never had a "problem" with any of them but it gives ETS that frigid, corporate feel. - Scheduling system is a joke. They don't approve shifts until literally right before that month starts which I eventually got used to but if they added you to a shift at the last minute, there was no phone call or email advising you that you're on that day. So unorganized and as a leader I can't tell you how many times raters showed up late or I had to chase them down via multiple phone/ email contacts because they simply didn't know they were working. Ridiculous. - No health coverage, retirement, PTO, etc if you're looking for that (I wasn't as I hold a full time job outside of this but if it matters...) But it's to be expected when staff are only working 4 hours a month or less.