Does ETS pay their employees well?

According to anonymously submitted Glassdoor reviews, ETS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ETS. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ETS?

27% of ETS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ETS 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at ETS?

Rater (87) , Assessment Specialist (38) , Test Scorer (29) , Director (23) , Project Manager (20) , Test Engineer (20) , SAT Rater (19) , Customer Service Representative (18) , Manager (15) , Scoring Leader (15) , US Rater (14) , Intern (13) , Online Rater (13) , Online Test Rater (13) , Product Manager (12)

What are the pros of working at ETS according to real employee reviews?

"Work from home and flexible" ((in 133 reviews)); "Good benefits while working there" ((in 99 reviews)); "The pay is decent for the work that you do and they are generous with breaks." ((in 96 reviews)); "Great people to work with every one is very very helpful especially in the first few weeks you are there." ((in 94 reviews)); "Great colleagues (need to get to 5 words)" ((in 53 reviews))

What are the cons of working at ETS according to real employee reviews?

"Low salary for all the work you need to do." ((in 41 reviews)); "Poor Leadership." ((in 37 reviews)); "We got a 20% pay cut but are expected to step up our performance." ((in 22 reviews)); "Some managers are amazing, some very not so." ((in 20 reviews)); "going training is absent." ((in 19 reviews))

What are employees saying about ETS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ETS layoffs and their outlook for job security at ETS in 2026.

ETS reviews

2.7

27% would recommend to a friend

(1,391 total reviews)

Amit Sevak

26% approve of CEO

19% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.7

Culture & values

2.4

Career opportunities

2.1

Senior management

ETS has an employee rating of 2.7 out of 5 stars, based on 1,391 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 7, 2025

bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

bad, horrible, not good place to work

Cons

i rather not say anything

1.0

Feb 6, 2025

ETS does not want to hire Americans

Test rater

Recommend

CEO approval

Business Outlook

Pros

Work from home. Sometimes the topics are interesting.

Cons

If you use ETS' TOEFL test to assess a potential student or employee's English proficiency, know that the test is largely being scored by non-native English speakers. They are looking for the cheapest workforce possible, and the quality of their products will reflect that.

2.0

Feb 1, 2025

Outsourcing all jobs to India

Online toefl rater

Recommend

CEO approval

Business Outlook

Pros

At this point in time - very little is a pro if you are a rater based in the USA.

Cons

The company is outsourcing all jobs to India and USA based raters are being dropped from all shifts. ETS continues to ask USA raters to commit to working specific shifts but ultimately is cancelling them all in favor of what they refer to as their "Global" workforce. Many in scoring management are signaling that the company plans to go full AI automated by the end of the year. Think very carefully before you pass on another job in favor of a scoring.

Viewing 106 - 108 of 1,391 Reviews

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bad

ETS does not want to hire Americans

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