ETS reviews

2.7

27% would recommend to a friend

(1,392 total reviews)
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Amit Sevak

26% approve of CEO

19% positive business outlook

ETS has an employee rating of 2.7 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ETS employee rating is 28% below average for employers within the Educación industry (3.7 stars).

Reviews by job title

1K reviews
2.0
May 2, 2017

A Good Place to Hide

Recommend
CEO approval
Business Outlook

Pros

Everything is relative. You could just as easily wind up in a good group as you might a bad one. Tuition reimbursement is available, benefits are average to slightly above average, and TIAA CREF contributions are generous. If you keep your head down and do as you're told, you could hide here for quite some time. ETS has many employees that have been employed 20+ years, but unfortunately their skill sets are outdated.

Cons

The educational assessment industry is moving quickly, and I'm not convinced that ETS can keep up. They've already begun to lose College Board work in the digital space and have difficulty delivering anything without significant contributions from companies like Accenture and PwC (see the recent challenges ETS had in assuming the State of Texas Assessment of Academic Readiness from previous vendor Pearson). They struggle to provide competitive pay and therefore lose some of their better talent to jobs in NYC and elsewhere. A focus on people development is lacking. If you are looking for work-life balance, there are several areas you should avoid and IT is first among them.

3.0
Apr 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home. Not too taxing. Good if you like a fairly solitary work experience. Helps if you've got a good grasp on grammar and writing. You can choose when you are available to work, though you won't get everything you ask for. At roughly $13 per hour, the pay is not high, but I consider it barely acceptable for the benefit of not having to commute or buy work clothes or buy lunches, etc. A couple of dollars more per hour would seal the deal and keep me around for the long haul. As it is, I'm just doing it until something better comes along.

Cons

Scoring guidelines can be confusing, and your "mentors" are well-meaning but often give contradictory guidance in scoring student prompts. Your supervisors change each day of scoring, and you are never provided with any contact for anyone in management to air concerns or questions beyond your immediate Scoring Leader, who is almost as low on the totem pole as you. If you are ever trying to get specific answers from the company about hiring or maybe adding a new test to score, there are no clear ways to find anyone to contact to get questions answered or to get any guidance. There is little effort to get feedback from online scorers - a site like glassdoor is much more accessible to try to provide feedback for the company than any mechanism the company provides or invites. Work can be mind-numbing. By the end of an 8-hour shift it can be hard to focus your eyes on the responses.

4.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, nice people to work with ( I work from home and communicate with supervisor through phone and email). I am a rater pay is 13 something an hour, sorry I don't know the exact amount. Paid half a shift if its cancelled under 24 hrs notice.

Cons

Hours aren't guaranteed Sometimes the scoring prompts can be confusing. Before most shifts you have to go through calibration, if you fail twice on one shift, you're kicked out of that particular days shift and possibly 24 hrs. NO PAY So if you have another shift within 24 hrs I think you will be uninvited for that shift as well.

Viewing 1057 - 1059 of 1,392 Reviews

Glassdoor has 1,769 ETS reviews submitted anonymously by ETS employees. Read employee reviews and ratings on Glassdoor to decide if ETS is right for you.