Pros
-Annual group tour opportunity -Generous PTO compared to industry standards -Previously offered hybrid work options, which were valued by many employees -No previous job experience needed
Cons
-Below-market compensation: Salaries do not meet minimum living standards, particularly for Toronto. -High turnover: Frequent firings and ongoing departures create instability, loss of institutional knowledge, and constant workload redistribution across remaining staff. -Ineffective management and lack of leadership accountability: Management often prioritize task coordination over actual leadership. While administrative duties like approving PTO or running meetings are handled, essential leadership responsibilities like conflict resolution, performance management, and addressing team tension early are consistently avoided. Conflict avoidance is framed as “keeping the peace,” but in practice it creates poor team environments. When managers refuse to intervene, authority is effectively handed to the loudest, most disruptive, or most entitled individuals. This dynamic allows poor behavior to go unchecked and undermines team morale and trust. Passive leadership is not neutral, it shows approval. When managers choose not to act, the team bears the consequences. Over time, this drives out high-performing employees while rewarding those who create the most disruption.
