Does Dover Saddlery pay their employees well?

According to anonymously submitted Glassdoor reviews, Dover Saddlery employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Dover Saddlery. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dover Saddlery?

47% of Dover Saddlery employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dover Saddlery 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Dover Saddlery?

Product Advisor (44) , Key Holder (12) , Sales Associate (12) , Customer Service Representative (10) , Warehouse Associate (5) , Supervisor (4) , Assistant Manager (3) , Keyholder (3) , Sales Associate/Key Holder (3) , Anonymous- Salaried Staff (2) , Customer Service (2) , Key Supervisor (2) , Manager (2) , Officer (2) , Sales Associate/Cashier (2)

What are the pros of working at Dover Saddlery according to real employee reviews?

"The people are great and my boss was great." ((in 15 reviews)); "Most of my coworkers are friendly and great to work with." ((in 10 reviews)); "Good discount and flexible hours" ((in 9 reviews)); "Flexible work schedule" ((in 3 reviews)); "Learned a lot about riding equipment and how to use it better!" ((in 3 reviews))

What are the cons of working at Dover Saddlery according to real employee reviews?

"Low pay (although discount makes up for it)" ((in 24 reviews)); "Poor management and disconnect between corporate" ((in 17 reviews)); "Managers don’t manage and supervise appropriately" ((in 7 reviews)); "extreme favoritism, very bitter angry work environment." ((in 6 reviews)); "Low wages and poor leadership" ((in 5 reviews))

Dover Saddlery reviews

3.1

47% would recommend to a friend

(184 total reviews)

Brad Wolansky

45% approve of CEO

37% positive business outlook

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Dover Saddlery has an employee rating of 3.1 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dover Saddlery employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

184 reviews

3.0

Sep 14, 2017

Dover Saddlery

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They had great benefits and discounts

Cons

Poor management and disconnect between corporate

Dover Saddlery Response

8y

Thank you for your comment . Dover has undergone leadership change which has inspired a culture of open communication and fair and strong leadership. Our new CEO approaches topics with a listen and learn approach. Our new motto is to "Keep it Simple" and work on continually improving operational excellence including our communications between the office and the field. Our number one goal remains to provide world class customer service and products to our loyal customers.

3.0

Sep 6, 2017

Good job for high school/college students

Key holder

Recommend

CEO approval

Business Outlook

Pros

-Great discount -Great way to meet people in the horse world

Cons

-Horrible pay -Put with coworkers who have no idea what they're talking about

1.0

Aug 29, 2017

New CEO has started the Doomsday Clock!

Product advisor

Recommend

CEO approval

Business Outlook

Pros

Friendships with other employees and returning customers.

Cons

The wages are terrible and with the discount gone, there is nothing to make up for it. Employee incentives have been removed. With no commission for products you sell, you make the same as the employee smoking a cigarette in their car while you sell product, so there is no incentive to sell. With ZERO notice about sales and doorbusters, you are constantly floundering for the correct source code while angry customers accuse you of cheating them out of a lower price. Corporate has zero credibility with store staff, morale could not be lower, and those who haven't quit already are actively looking for new jobs.

Viewing 148 - 150 of 184 Reviews

Jobs at Dover Saddlery

Product Advisor - Huntington

Huntington Station, NY

Product Advisor - Brighton

Product Advisor - Charlottesville

Dover Saddlery

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Dover Saddlery

Good job for high school/college students

New CEO has started the Doomsday Clock!

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