Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 726 reviews)); "Great culture and values!" ((in 427 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 333 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 284 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 199 reviews)); "Low salary and difficult to get promotion" ((in 92 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,174 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Aug 21, 2013

Great company to work for! You are treated like family and given many opportunities to make a difference and succeed!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun and engaging culture, great people, bosses who care about you as a person and about your career goals/develoment priorities, an opportunity to be apart of an ever evolving and growing BRAND, leading the way in Customer Service and doing it better than anyone else!

Cons

Some areas work rotational holidays in the call centers to ensure 24/7 Customer Service to Discover Cardmembers, however, this it to be expected and is a standard procedure when offering 24/7 support. The great part is that you get to make extra money during those times and it is rotational so everyone has the opportunity to help out. It's not a burden especially because you get to work with great people who become your 2nd family and make some good money on top of that.

4.0

Aug 13, 2013

Great place to work at!

Project manager

Recommend

CEO approval

Business Outlook

Pros

With the growth in Discover's portfolio in recent years, offers several opportunities to employees to learn and explore various facets of financial services and banking. Very family oriented and flexible.

Cons

Salaries may not be the highest in the industry.

4.0

Aug 3, 2013

A company that trains employees well, and gives good benefits

Engage account manager

Recommend

CEO approval

Business Outlook

Pros

Health benefits, 4 week vacation time given in beginning of year IF you give notice it is easy to get specific vacation days off

Cons

You attached to head set all day you don't get much of a chance to talk to fellow co workers cause usually they have, different breaks I worked until midnight and did not like getting out of work that late

Viewing 5011 - 5013 of 5,174 Reviews

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Jobs at Discover