Great company to work for! You are treated like family and given many opportunities to make a difference and succeed! - Anonymous employee Discover Employee Review

5.0
Aug 21, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun and engaging culture, great people, bosses who care about you as a person and about your career goals/develoment priorities, an opportunity to be apart of an ever evolving and growing BRAND, leading the way in Customer Service and doing it better than anyone else!

Cons

Some areas work rotational holidays in the call centers to ensure 24/7 Customer Service to Discover Cardmembers, however, this it to be expected and is a standard procedure when offering 24/7 support. The great part is that you get to make extra money during those times and it is rotational so everyone has the opportunity to help out. It's not a burden especially because you get to work with great people who become your 2nd family and make some good money on top of that.

Explore other reviews about Discover

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great atmosphere. easy collaboration between colleagues

Cons

Was acquired and is a completely different corporation than it was 2 years ago.

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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