Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 748 reviews)); "Great culture and values!" ((in 435 reviews)); "Work life balance is good" ((in 406 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 333 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 208 reviews)); "Low salary and difficult to get promotion" ((in 97 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 45 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "No bonuses and no merit increase over 3%." ((in 23 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Apr 5, 2014

Great People

Senior loan underwriter

Recommend

CEO approval

Business Outlook

Pros

Paid time off is FABULOUS!! Great environment. Work are home opportunities. Competitive Salary. Continual Training. Employees Opinions Surveys. Committees. 401K Plan. Health Benefits. Leadership Programs. Holiday Parties. The People. Company Value.

Cons

STRESSFUL. Call Center Environment. Statistics to meet are near impossible. Deadlines. Quality/Audit Teams are not in sync. Policies can change so fast with no communication. Training Department needs major improvement. Younger generations promote faster than those with years of experience. Favoritism is obvious.

3.0

Apr 4, 2014

Good company and values, boring repetitive customer service job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are excellent. Compensation is fair. Lots of PTO available. Fun environment with lots of fun people. They try and make it seem like they want you to move up and succeed in the company.

Cons

It is a call center, the work is boring and repetitive and can be really hard. If customer service isn't your thing you won't last long. Limited advancement opportunities. Raises on average are maybe a dime or quarter an hour each year- whereas the CEO recently got a 10 million $ raise. High turnover

4.0

Apr 3, 2014

Great place to work

It professional

Recommend

CEO approval

Business Outlook

Pros

training opportunities in IT work-life balance

Cons

office culture is static compensation in some cases below market

Viewing 4963 - 4965 of 5,180 Reviews

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Discover

Discover reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great People

Good company and values, boring repetitive customer service job

Great place to work

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