Is Dexcom a good company to work for as a Customer Service Representative/TSR?

Customer Service Representative/TSR professionals working at Dexcom have rated their employer with 2.5 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Dexcom employees being 3.6 out of 5 stars. Search open Customer Service Representative/TSR Jobs at Dexcom now and start preparing for your job interview by browsing frequently asked Customer Service Representative/TSR interview questions at Dexcom .

Does Dexcom pay Customer Service Representative/TSR employees well?

Customer Service Representative/TSR professionals rate their compensation and benefits at Dexcom with 3.7 out of 5 stars based on 16 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/TSR salaries and benefits at Dexcom .

What are the top reviewed jobs at Dexcom?

Inside Sales Representative (59) , Technical Support Representative (39) , Manufacturing Associate (31) , Engineer (23) , Manager (21) , Technical Support (20) , Customer Service Representative (18) , Software Engineer (18) , Supervisor (15) , Director (14) , Territory Business Manager (14) , Intern (13) , Manufacturing Supervisor (11) , Customer Advocacy Specialist (10) , Manufacturing Associate II (10)

What are the pros of working at Dexcom according to real employee reviews?

"Benefits are good and enjoyable" ((in 124 reviews)); "Great people and always busy." ((in 118 reviews)); "Pay is decent (better than other big name med" ((in 77 reviews)); "Great culture and even better product!" ((in 70 reviews)); "Great team and team lead I had before I resigned" ((in 50 reviews))

What are the cons of working at Dexcom according to real employee reviews?

"Stock falling over half from over promising.......(Becasue of Poor leadership inside sales)." ((in 37 reviews)); "salary in San Diego is low" ((in 28 reviews)); "Many of the managers have minimal experience and either none, or very little college completed." ((in 28 reviews)); "Favoritism and nepotism" ((in 28 reviews)); "Supervisors are as smart as a 5th grader." ((in 21 reviews))

Skip to content Skip to footer

Notifications

Dexcom

Dexcom Customer Service Representative/TSR reviews

2.5

23% would recommend to a friend

(16 total reviews)

Kevin Sayer

69% approve of CEO

60% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.0

Diversity & inclusion

3.0

Work/Life balance

2.7

Culture & values

2.7

Career opportunities

2.2

Senior management

Customer Service Representative/TSR employees have rated Dexcom with 2.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative/TSR professionals have an average working experience there. Dexcom is rated 28% below average by Customer Service Representative/TSR professionals compared to other employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Oct 20, 2021

The worst company

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Salary, benefits, compensation, good at first

Cons

Taguig Management is the worst, worst than a BPO set up. TL is hard to find for sup call, OM doesn't give a sh*t they only impose metrics and rules, leadership as a whole is a mess from HR to ECP to TL OM and SOM name it. Processing of clearance is way delayed you'll get stressed even when your leaving the company. Just worst

5.0

Mar 2, 2021

Great Company

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits and improvement centric

Cons

So many changes in processes every time. But I understand.

5.0

Sep 19, 2020

The best company ever

Customer service representative/tsr

Recommend

CEO approval

Business Outlook

Pros

Been with 4 companies but Dexcom is the best. The higher management is very generous and caring. Salary is good, work load is easy and achievable goald! Thank you Dexcom!

Cons

Can't say anything bad about this company as Dexcom never fails to amaze me.

Viewing 10 - 12 of 16 Reviews

Top companies for "Compensation and Benefits" near you

Align Technology

3.7★Compensation & Benefits

Philips

3.7★Compensation & Benefits

Biosense Webster

3.8★Compensation & Benefits

Medtronic

3.7★Compensation & Benefits

Jobs at Dexcom

Material Handler 1 - TEMP

Material Handler 2 ( RDC ) - Days 1A and 1B

Manager, Talent Development - Talent Partner

Material Handler 1 ( RDC ) - Days 1A and 1B

Dexcom reviews FAQs

Dexcom reviews Dexcom Customer Service Representative/TSR reviews

Dexcom

Dexcom Customer Service Representative/TSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The worst company

Great Company

The best company ever

Top companies for "Compensation and Benefits" near you

Jobs at Dexcom

Dexcom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Dexcom reviews FAQs

Jobs at Dexcom