Is Dexcom a good company to work for as a Customer Service Representative/TSR?

Customer Service Representative/TSR professionals working at Dexcom have rated their employer with 2.5 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Dexcom employees being 3.6 out of 5 stars. Search open Customer Service Representative/TSR Jobs at Dexcom now and start preparing for your job interview by browsing frequently asked Customer Service Representative/TSR interview questions at Dexcom .

Does Dexcom pay Customer Service Representative/TSR employees well?

Customer Service Representative/TSR professionals rate their compensation and benefits at Dexcom with 3.7 out of 5 stars based on 16 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/TSR salaries and benefits at Dexcom .

What are the top reviewed jobs at Dexcom?

Inside Sales Representative (59) , Technical Support Representative (39) , Manufacturing Associate (31) , Engineer (23) , Manager (21) , Technical Support (20) , Customer Service Representative (18) , Software Engineer (18) , Supervisor (15) , Director (14) , Territory Business Manager (14) , Intern (13) , Manufacturing Supervisor (11) , Customer Advocacy Specialist (10) , Manufacturing Associate II (10)

What are the pros of working at Dexcom according to real employee reviews?

"Benefits are good and enjoyable" ((in 124 reviews)); "Great people and always busy." ((in 118 reviews)); "Pay is decent (better than other big name med" ((in 77 reviews)); "Great culture and even better product!" ((in 70 reviews)); "Great team and team lead I had before I resigned" ((in 50 reviews))

What are the cons of working at Dexcom according to real employee reviews?

"Stock falling over half from over promising.......(Becasue of Poor leadership inside sales)." ((in 37 reviews)); "salary in San Diego is low" ((in 28 reviews)); "Many of the managers have minimal experience and either none, or very little college completed." ((in 28 reviews)); "Favoritism and nepotism" ((in 28 reviews)); "Supervisors are as smart as a 5th grader." ((in 21 reviews))

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Dexcom

Dexcom Customer Service Representative/TSR reviews

2.5

23% would recommend to a friend

(16 total reviews)

Kevin Sayer

69% approve of CEO

60% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.0

Diversity & inclusion

3.0

Work/Life balance

2.7

Culture & values

2.7

Career opportunities

2.2

Senior management

Customer Service Representative/TSR employees have rated Dexcom with 2.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Service Representative/TSR professionals have an average working experience there. Dexcom is rated 28% below average by Customer Service Representative/TSR professionals compared to other employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

5.0

Nov 12, 2023

Great place

Customer service representative/tsr

Recommend

CEO approval

Business Outlook

Pros

Management is somewhat great as well as some of their employees in th TSR.

Cons

Benefits should be increased along with their HMO plan.

2.0

Oct 21, 2022

Expect no communication

Customer service representative/tsr

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, job duties not difficult

Cons

Lack of communication from Management, shut down center without any warnings and offered poor severance.

2.0

Jan 27, 2022

Poor Management

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits are okay for an in housing.

Cons

Poor management and workforce is not capable of proper scheduling.

Viewing 7 - 9 of 16 Reviews

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Dexcom reviews FAQs

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Dexcom

Dexcom Customer Service Representative/TSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place

Expect no communication

Poor Management

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