Dexcom reviews

3.6

59% would recommend to a friend

(1,464 total reviews)
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Kevin Sayer

77% approve of CEO

60% positive business outlook

Dexcom has an employee rating of 3.6 out of 5 stars, based on 1,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Life-saving product. Great people to work with. You truly are making a difference in someone’s life. If you would like to pursue sales as a career, this will set the foundation for it.

Cons

This department is a sick joke. I wish I was more articulate but honestly no words can convey how terrible this department is. The supervisors are complacent and glorified babysitters. Any feedback or suggestions regarding process improvement (HELLO, WE ARE THE ONES DOING THE JOB, MIGHT BE HELPFUL TO LISTEN TO US?!) get shut down by upper management. They opened up a second location to support the customer base, only to lay them off. These are people who sat through the hell of a year that 2018 was. They sat through your back order issues. They sat through getting underpaid for HITTING THEIR GOAL. They sat through you making them take Customer Service calls over their own primary responsibilities in which they were hired for! There are no opportunities for advancement or growth. Training is the bare minimum. They really do want mindless robots working for them in Inside Sales which is why salary and commission is below market. Please be aware I was a good employee who did very well here; I advise to not take this advice lightly. Avoid employment for the Inside Sales department if possible.

1.0
Feb 21, 2019

Lack of moral compass

Recommend
CEO approval
Business Outlook

Pros

I'm not sure I know of any. Good Food options in the complex?

Cons

After surpassing a billion dollar revenue an announcement was made that3/4s of the inside sales department was being laid off and jobs would all be outsourced to other countries. This was after Dexcom hired a bunch of people knowing they were going to lay those same people off as this is morally incomprehensible. Our commission was scraped off the top in 2018 to help generate that billion dollar revenue. Now that most people will be laid off, we will be doing the job of 4 departments with the pay of one and the commission of non because we won't have time to work in our pipelines. No one on the inside gets promoted to the field... Ok, one person in six years has. I came to Dexcom to sell and I've become a rep who takes customer service calls and gets yelled at by patients and management all day. There's no preparation in the choices the executives make andthe consequences are felt by employees. There is greed and a lack of respect. Outside sales gets a trip to an island for meeting goals, inside gets a trip to Palm springs which doesn't accurately reimburse for the amount of effort and commitment from our team. It's an elitest company and its not sustainable to use your employees until they have nothing to give. Dexcom, Kevin, you should be ashamed of your choices.

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