Review of Inside Sales - Inside Sales Representative Dexcom Employee Review

1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Life-saving product. Great people to work with. You truly are making a difference in someone’s life. If you would like to pursue sales as a career, this will set the foundation for it.

Cons

This department is a sick joke. I wish I was more articulate but honestly no words can convey how terrible this department is. The supervisors are complacent and glorified babysitters. Any feedback or suggestions regarding process improvement (HELLO, WE ARE THE ONES DOING THE JOB, MIGHT BE HELPFUL TO LISTEN TO US?!) get shut down by upper management. They opened up a second location to support the customer base, only to lay them off. These are people who sat through the hell of a year that 2018 was. They sat through your back order issues. They sat through getting underpaid for HITTING THEIR GOAL. They sat through you making them take Customer Service calls over their own primary responsibilities in which they were hired for! There are no opportunities for advancement or growth. Training is the bare minimum. They really do want mindless robots working for them in Inside Sales which is why salary and commission is below market. Please be aware I was a good employee who did very well here; I advise to not take this advice lightly. Avoid employment for the Inside Sales department if possible.

Explore other reviews about Dexcom

5.0
May 8, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Great company culture and I love the direction company is going

Cons

Growing pains within company because it grew so fast

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Growing company fast paced with great potential impact for patients

Cons

Company seems to have grown faster than the leadership … many of the leaders grew up at Dexcom and the company is bigger

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