Dexcom reviews

3.6

60% would recommend to a friend

(1,462 total reviews)
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Kevin Sayer

79% approve of CEO

62% positive business outlook

Dexcom has an employee rating of 3.6 out of 5 stars, based on 1,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Oct 2, 2017

Inside Sales

Recommend
CEO approval
Business Outlook

Pros

I’ve met some amazing people while working at Dexcom. No one is against the cause that this company is offering to patients, and most everyone is willing to help each other or make an attempt at hitting the sky high goals that is set for us. I came from a place complete opposite of sales and have been able to gain so much knowledge about medical sales and mostly being in a corporate setting, very eye opening.

Cons

It’s not the same as it was when I first got hired on. As with any growing company, change and growing pains are inevitable. But, the standards being held for individuals and the lack of accountability are probably the most frustrating- along with the companies expectations of being able to keep up with anything that pops up in an email. The almost non existent thought of consistency is fun idea. The constant feeling of disappointment and lack of support from not only certain teammates, but from supervisors and upper management, does nothing but bring down morale and create less excitement across the floor. You can’t help but feel less important every time commission structure changes or you’re told to “deal with it and work with what we have”. We can’t keep up with some of the things being thrown our way, and it literally drains all of the energy out of you. A positive attitude can only get you so far, especially if it’s not met with something to look forward to. I feel like they forget that we work with the physicians and their staff, collaborate with the outside reps and most importantly, are the people speaking with the patients... but are treated like an easily replaceable, call center. It’s disheartening. The grass is always greener on the other side. So my opinion probably differs from others, but chances are, I’m not the only one that feels this way.

2.0
May 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Dexcom provides fair pay for the position, and for the most part management is pretty nice. Plenty of overtime opportunities available for people who enjoy working. It's a beautiful office, and a great location. The other employees are very nice.

Cons

The schedule is VERY draining. Most new hires will work 5 days a week, with Saturday mandatory. You will likely get 1 week day off, either Wednesday, or Thursday, along with your Sunday. Bonuses are extremely rare, unless you're the #1 performer in your department, you can forget any bonus. Many of the managers have minimal experience and either none, or very little college completed. There is almost no room to grow upwards, unless you start out as a manager. PTO and Sick is very minimal - you gain 4 hours of PTO per pay period, 8 hours per month. You have 5 sick days to use for the WHOLE year. This is pathetic compared to other corporate offices.

1.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Paycheck and health insurance ok.

Cons

The most clique-ish place I've ever worked ESPECIALLY in the technical support dept. TS supervisors are clueless and useless aside from coaching you on metrics. HR doesn't care about you past recruitment, and bringing up any issues to their attention can bite you in the but, if you aren't flat out ignored. I was actually let go days after talking with HR about accommodations for medical reasons, then they fought against paying unemployment after my termination (which happened 5 days earlier than they reported on the termination letter). No advancement opportunities unless you get on really good with your supervisors. Superiors know less about the product than you, and there is NO such thing as escalating issues to them. 99% of them do not repsond, or set their Skype to busy if you try to ask a question- when you have a client on the line. The QA dept has to be the biggest mess, changing up their standards for support ticket submission daily and said standards greatly differ per qa agent....

Viewing 55 - 57 of 1,462 Reviews

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