Great company unless you work in customer operations.
Pros
The pay is ok when you are making commission. The benefits are pretty good. A lot of different people so you will definitely make some friends. The product really does great things and you really can and are help people!
Cons
Managment. Their are many areas of opportunity for the leadership team. They make ideas that aren't well tested or planned out and then everyone is required to go with it. They offer no actual coaching outside of telling people that they are non responsive to coaching. Sometimes they will coach you by emailing you about a mistake you made and simply saying what did you do wrong here or if you ask a question you get a response something along the lines of what do you think the answer is. Training is lacking horribly which is confusing considering how many people they have in the training department. Really high turnover rate. HR is a joke if you report an issue they just tell the management team and nothing is ever really done. People are promoted for being a favorite over ability, knowledge, leadership skills and what you do over and above your position.
