Dell Technologies reviews

3.7

63% would recommend to a friend

(36,441 total reviews)
avatar

Michael S. Dell

69% approve of CEO

55% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.7 stars).

Reviews by job title

36K reviews
4.0
Jun 24, 2008

Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment. Good for picking up experience

Cons

High stress environment and often lack of communication from senior management.

3.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Before they starting laying everybody off and closing their home sales departments across USA, it was a great place to make good commisions. I made 3000 on one 2 week paycheck at one time. It was fun to work there alot of the time. They play fun games and give away alot of stuff. Giftcards are given out all the time. It's nice to win something for being the best every once in a while. I would go back if I knew the job security was there. If only they wouldn't have started selling retail I would still have my job!

Cons

They never kept you in the loop. You always had this feeling that something was going on behind the curtain that they didn't want you to know about. Dell kept making a ton of money and people were always talking about how we were the most popular computer sales in the world. All this awesome stuff was going on but then we would get yelled out for not selling enough or they would change up our whole script. At one point, they had our greeting like this, "Thank you for choosing dell, where we build a total solution and yours is here. My name is Jesse, what can I build for you today" Now that is a mouth full. some of the things they wanted us to do were rediculous.

1.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

The best thing about working in Dell Hell is alot of the employee's you meet are great, unfortunately when it comes to management and HR type employee's Dell seems to hire from a pool of vacuous, mindless, cruel pack animals. Management + HR (in Ireland anyway) are taught to abuse , bully , backstab the employee's they manage and then protect each other, regardless of the truth one manager will never cross another. The mismanagement is incredible, you only have to see how every quarter they chase their tales because metrics are the God in Dell , forget about the customers just manipulate the stats / metrics, so in the end I suppose the best thing about working in DELL is when you finally move on and quit, it's like being reborn or maybe it's what it feels like leaving prison after a long tortureous stay. This is what many have said after leaving and I can confirm it, I've left the abusive work envirment that is Dell and have a new job that has no bullying, manipulating managers or faked targets and metrics, life is good.

Cons

The constant barrage of metrics littered with all the awful acronyms they come up with like OTFTF ( On time first time fix) etc, they have an acronym for everything so as to sound really important. I also believe that if you stay in DELL too long you become institutionalised like a prison who's been incarcerated for 20 years , you cant adjust to living on the outside so if you spend too much time in DELL you bring all the bull***t with you to another job and you find other jobs so much more pleasureable , and you wonder why you didn't leave earlier

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