Pros
The best thing about working in Dell Hell is alot of the employee's you meet are great, unfortunately when it comes to management and HR type employee's Dell seems to hire from a pool of vacuous, mindless, cruel pack animals. Management + HR (in Ireland anyway) are taught to abuse , bully , backstab the employee's they manage and then protect each other, regardless of the truth one manager will never cross another. The mismanagement is incredible, you only have to see how every quarter they chase their tales because metrics are the God in Dell , forget about the customers just manipulate the stats / metrics, so in the end I suppose the best thing about working in DELL is when you finally move on and quit, it's like being reborn or maybe it's what it feels like leaving prison after a long tortureous stay. This is what many have said after leaving and I can confirm it, I've left the abusive work envirment that is Dell and have a new job that has no bullying, manipulating managers or faked targets and metrics, life is good.
Cons
The constant barrage of metrics littered with all the awful acronyms they come up with like OTFTF ( On time first time fix) etc, they have an acronym for everything so as to sound really important. I also believe that if you stay in DELL too long you become institutionalised like a prison who's been incarcerated for 20 years , you cant adjust to living on the outside so if you spend too much time in DELL you bring all the bull***t with you to another job and you find other jobs so much more pleasureable , and you wonder why you didn't leave earlier