Dell Technologies reviews

Management, environment, community, middle managers especially, life work balance, travel, managers with poor people skills that have no business being a manager, in services especially the people making the decisions clearly have no idea how to manager a technical group let alone a technical product. Dell needs to get out of the assembly line mentality, and bring in managers that understand technical environments, and technical resources if they ever hope to be an industry leader in Dell IT Managed services. Furthermore the longer the middle managers are allowed to hamper development and innovation, the further Dell will slide as a whole in the IT Services industry.

Dell is struggling to move from a small, rapid growth company to a large, mature enterprise. Systems and processes are not robust or flexible. One example is hiring and budget management processes are often controlled and managed at the General manager level instead of being delegated to lower level managers. The company doesn't have the infrastructure to effectively delegate and manage these functions to achieve short term goals below the senior executive level. Dell has some great plans to revolutionize services attached to hardware, but progress is too slow.