Pros
Fun atmosphere working with a diverse group of people, both customers and coworkers. I loved my coworkers and how we all came from different walks of life but were united by a love for bridal fashion. It was special!
Cons
The salary is very low for the amount of work you do. CSRs basically run the store while the management is off doing whatever they want and it's impossible to get the work done that is expected of you. When it doesn't get done, management tries to "coach" you but doesn't even understand what goes on, even if they were once working your position, they still don't seem to get it. The company in general only cares about making money and pushing customers to come in and buy things, so the store managers get pressure from the top to pressure their associates, causing for a very unsupportive management style. Also it is an unfortunately VERY catty environment in which even the managers talk about the other people working there to their employees...highly unprofessional. It's a real shame because it could've been a great place to work, helping women make their dreams come true, but instead it was basically a nightmare.
