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DICK'S Sporting Goods

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DICK'S Sporting Goods reviews

3.8

72% would recommend to a friend

(12,137 total reviews)
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Lauren Hobart

81% approve of CEO

62% positive business outlook

DICK'S Sporting Goods has an employee rating of 3.8 out of 5 stars, based on 12,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DICK'S Sporting Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
1.0
May 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Good Pay Flexible hours Customers Stable company who will continue to open new doors

Cons

Way too much expected. You are told that your associates must process freight, do floor mores ring register and help customers all within a 4 to 7 hr shift at miniumal pay rate. The associates are then rewarded with a write up because even though they accomplished most of their tasks it still wasn't enough. Your day is micro-managed by corporate managers who have never worked in a store and have no idea what it is like to actually accomplish these tasks. They continually cut payroll while sales and inventory levels increase leaving you 5 associates on at a given time to help ring register and task away. They do not allow managers to work in their own department because a farce of a manager on duty program which is essential you running your butt around from the front to the back of the store putting out fires. They ask you to bow down to the customers who openly treat you like garbage and are usually trying to rip you off either by returning shoes they have worn for 2 months or using excesive coupons that were meant for little league players or just plainly walking out the front door with it. Oh but by the way you bonus off of a low shrink number that they feel is attainable again from over 600 miles away. Hell keep the bonus and give me 2 more associates that can work on the floor. You treat your employees like they are dirt on your shoe and asked that we as managers do the same, "if we can't do our jobs they will find someone who will" and afterall the "unemployment rate is up so someone is looking for jobs". You promote off of who know verses who has worked thier butt off. They fire you or write you up for being late even though you just worked an open to close because of a call out. You get paid for 40 hrs get scheduled 50, then work 70 easy because "oh no the vp is coming and we can;t let him see the conditions for what they are". Lets paint a rosy picture so that they continue to be clueless as to what the real deal is. If you have a family you are openly told that work needs to come first in order to feed that family. So kiss your kids goodbye you will see them when you retire, or get fired or finally quit or maybe you will drop dead from pure exhaustion and it will all be for nothing. This company has the ability to be great. This used to be a great place to work and now it is a week to week ulcer with an average hourly wage of $8 to $10 an hour for a salary manager who has doubled their 45 paid hrs. If that isnt enough managers now have the ability to do many tasks online at home like training, scheduling and task sheets so more free time for Dick;s to enjoy. Did I mention it is not a good place to work.

4.0
Aug 9, 2010
Recommend
CEO approval
Business Outlook

Pros

As a salaried manager, you are guarranteed a steady paycheck. The health (medical, dental, vision) are better than most retailers, way better. Dick's matches .50 to every $1 you put in your 401(k). They offer tuition reimbursement up to $2000 a year. Fast paced, always changing, and plenty of things to do!

Cons

Salaried managers never, ever work 40 hours a week. Shifts are minimum 10 hours a day, 5 days a week and you're lucky if you only work 50 hours a week but you get paid for 40. Once in a sales manager position, you are on your own to move up the food chain. Little to no professional growth or asistment in career advancement. Degrees mean NOTHING to Dick's- managers with high school degrees make the same amount of money as ones with bachelor's or master's degrees. Little to no training on how to be a manager (if you get promoted from an hourly position)- especially in HR training. Don't plan of being recognized for achievements... And plan on training yourself.

1.0
Aug 25, 2021
Recommend
CEO approval
Business Outlook

Pros

None. This company is led poorly from the very top down. Middle-management is lethargic, soft, and unprepared for everything. DSG performance upon entering California was embarrassing. Most stores were not even turning a profit--so no bonus money for management. The distribution process was archaic and inconsistent, so good luck driving sales creatively without solid merchandise flow. Whoever was ordering for the region, was not competent.

Cons

- Management members are, on average, undereducated (this means they use poor tactics to run their teams/stores--usually using fear or subterfuge to accomplish anything--there is no team building, there is no motivation or incentives). I had one store manager who would rub ear pieces in his butt (skin) and then he would give it to people he didn't like. He would intentionally crop dust (fart) around employees he didn't like. He would use profanity and some of the most unprofessional insults and mannerisms I had ever seen, anywhere. I put my two weeks in immediately after experiencing some of this, but the DM transferred me somewhere else (because I was highly qualified and incredibly competent--I turned two of his stores around in less than two months). The new place was with a new store manager who had zero courage and the staff walked all over her. She had no business running errands, let alone a store. Her favorites, stood around doing nothing. As much as I tried to reverse some of these things, it all starts at the top. It was embarrassing. The average leader at this Company was physically and mentally lazy, soft, uneducated and prone to jealousy. I shouldn't have to write any more...but I can so I will. - Recruiters are terrible. They lie about salaries, which is illegal by the way. They are unwilling to share salary ranges with you during the negotiating part of an interview. Illegal. - Most of middle management still subscribe to the good 'ol boy club--the women who are promoted here subscribe to it too--don't be fooled. Most, if not all, these managers were pursuing romance with their staff. Very unprofessional. - Being intelligent and experienced is a disadvantage here, it will only make the many poorly equipped leaders feel insecure about their own leadership. - The company tries to be more structured like a Target or CVS, but fails miserably and comes off more like a high school student project on business leadership. It is like living in a household with many kids and no parents. If you have any self-respect, work somewhere else. Or at the very least, demand more $$ than you are worth to make up for it all.

Viewing 52 - 54 of 12,137 Reviews

Glassdoor has 12,619 DICK'S Sporting Goods reviews submitted anonymously by DICK'S Sporting Goods employees. Read employee reviews and ratings on Glassdoor to decide if DICK'S Sporting Goods is right for you.